Meshveil support
Help when you need it.
Find a quick answer, report a safety concern, or get help directly from Fun Lion Studios.
Contact
Questions and reports
For help with Meshveil or to report abuse, email [email protected].
If someone is in immediate danger, contact local emergency services. Meshveil is not an emergency service.
Report a message
Three steps, in the app
- Press and hold the message.
- Choose Report. Meshveil prepares an email with the message and sender details.
- Review the email, then send it. Nothing is sent until you send it.
Reporting also blocks that sender on your device.
Quick help
Before you write
Getting connected
Why can’t I see anyone nearby?
Both people need Meshveil open or participating in the mesh, Bluetooth available, and to be within a working route. iOS may limit Bluetooth activity in the background.
Does Meshveil need the internet?
No. Messages travel between nearby iPhones over Bluetooth. Meshveil needs other people nearby using Meshveil to form a network.
How far can a message travel?
It depends on the phones and routes available at the time. Other Meshveil phones can carry a message further, hop by hop, and the conversation shows whether it is waiting for a route, has been picked up by another phone, or has arrived.
Your messages
Who can read what I send?
Direct messages and private-channel messages are encrypted on your iPhone before they leave, and only their recipients can read them. Public rooms are different: anyone in range can read them.
Can you recover my messages?
No. Conversations are stored on your iPhone. Meshveil does not keep a central copy.
Can Meshveil remove a message from another phone?
No. You can block the sender and hide their content on your device. A report lets the Meshveil team review the concern, but a message already on someone else’s phone cannot be remotely erased.
Account and purchases
Do I need an account?
No. There is no account, no phone number, and nothing to sign up for.
What does supporting Meshveil unlock?
Every feature is free for everyone. A one-time purchase supports development and unlocks the Ember theme as a thank-you. To restore a previous purchase, open Profile, then Support Meshveil.